Privacy Policy for Roots Medical Centre
At Roots Medical Centre, accessible at www.rootsmedicalcentre.com, your privacy is one of our top priorities. This Privacy Policy outlines how we collect, use, and protect your personal information when you interact with us online or offline.
1. Information We Collect
We may collect the following types of personal information:
- Personal Details: Name, contact information (email address, phone number), date of birth, and address.
- Health Information: Medical history, prescriptions, and other relevant healthcare data provided during consultations.
- Payment Information: Credit/debit card details or billing information for transactions.
- Website Usage Data: IP address, browser type, operating system, and browsing behavior collected via cookies.
2. How We Use Your Information
We use your personal information for purposes including but not limited to:
- Providing medical consultations and services.
- Scheduling appointments and sending reminders.
- Processing payments and managing billing.
- Improving our website’s functionality and user experience.
- Sending newsletters or updates (with your consent).
- Ensuring compliance with legal and regulatory requirements.
3. How We Protect Your Information
- We implement industry-standard security measures, including encryption, firewalls, and secure access controls, to safeguard your data.
- Access to personal data is limited to authorized personnel only.
4. Sharing Your Information
We do not sell, trade, or rent your personal information. However, we may share your information:
- With trusted third-party service providers who assist in delivering our services (e.g., payment processors).
- When required by law, regulation, or court order.
5. Cookies and Tracking Technologies
We use cookies to enhance user experience, analyze website traffic, and improve site performance. You can manage your cookie preferences through your browser settings.
6. Your Rights
You have the right to:
- Access the personal data we hold about you.
- Request corrections to your information if it is inaccurate.
- Opt-out of receiving non-essential communications.
- Request deletion of your data, subject to legal or regulatory obligations.
To exercise these rights, contact us.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites.
8. Children’s Privacy
Our website is not intended for individuals under the age of 18 without parental consent.
9. Changes to This Privacy Policy
We reserve the right to update this Privacy Policy periodically. Changes will be reflected on this page, with the revised date noted at the top.
10. Contact Us
If you have any questions about this Privacy Policy or how your data is handled, please contact us,